Terms and Conditions

Conditions and Use

The RecPlex Internet site, know as www.RecPlexOnline.com, is provided as a service to RecPlex members, guests, business partners, sponsors and those in the general public who visit our site. Unauthorized attempts to change or upload information on this site are prohibited.


Copy Restrictions
Unless stated to the contrary, data on this website is public information and is generally available to copy or distribute. Information and/or images, which may not be copied without permission, include all logos and images used on this site. Please contact the Village of Pleasant Prairie's IT Department for information on how to obtain authorization for use.


Email to Village Officials
Communications made through email on this site shall in no way be deemed to constitute legal notice to the Village of Pleasant Prairie or any of its agencies, officers, employees, or representatives, with respect to any existing or potential claim or cause of action against the Village or any of its agencies, officers, employees, or representatives, where notice is required by federal, state, or local laws, rules, or regulations.


Linking to the Village of Pleasant Prairie Website (Including RecPlexOnline)
Unless advised otherwise by the Village of Pleasant Prairie, you are not granted permission to create hyperlinks to the content on this website. The Village of Pleasant Prairie reserves the right to revoke this permission, or access to specific links at any time, and may discontinue links due to content management practices or changes.


Each page within this website must be displayed in full, without any accompanying frame, border, margin, design, branding, trademark, advertising or promotional materials not originally displayed on the page within this site.


Links to Other Sites
This website may contain hyperlinks to websites created and maintained by businesses and organizations other than the Village of Pleasant Prairie. These links are provided for your convenience and reference only. The Village of Pleasant Prairie does not control, nor are we responsible for, the content on these sites.


Site Accuracy and Continuous Improvement
The Village of Pleasant Prairie website (RecPlexOnline) will reflect continuous improvements; therefore we make no claims, promises or guarantees about the accuracy, completeness, or adequacy of the information contained in or linked to this website and associated sites.

Refunds/Cancellation/Privacy Policy

Fee Explanation

RecPlex Member / Non-member


Rates and Fees

All rates & fees are subject to change without notice. RecPlex will not be bound by any conditions printed or otherwise.


Late Registration

Because of fixed costs associated with running programs, classes & activities, late registrants will be charged the total fees for a class. No prorating of fees will take place.


Program Registration Policies

RecPlex members have the first opportunity to register for classes & programs. Classes & programs are open to the general public. Members receive priority registration & reduced rates. Non-members cannot use locker room facilities.


RecPlex Member Parking Lot

A hang tag with a radio frequency chip may be purchased for entry to the member lot. This permit is good for the lifetime of your membership and may be moved to any vehicle. The cost is $30. Please note this is an option and free parking is avail­able along Terwall Terrace, Park & Ride and Ball Field parking lots. RecPlex Buyback Program - $10 for parking hang tags that are returned in good working order.


Membership & Program Forms

Forms available online.


Program Refunds

• Full Refund/Credit. Forms available online. Request to withdraw more than 5 days prior to the scheduled start date of a program. $5 processing fee.

• Partial Refund/Credit. Request to withdraw 5 days or less prior to the scheduled start date & before the 2nd scheduled class. The refund/credit will be issued upon Manager approval & will be less any class sessions missed and a $10 processing f ee.

• Medical Refund. Medical refunds will be issued upon approval and must be accompanied by a written medical note. Refunds or credits cannot be issued after the second class of a program has taken place. One-day program fees are non-refundable.


Photo Release

RecPlex reserves the right to take photography and video throughout the inside and outside of the facility to use for promotional materials and advertising efforts.

Your Consent 
By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy 
If we decide to change our privacy policy, we will post those changes on this page.


Do we disclose any information to outside parties? 
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.  We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others rights, property, or safety.